---
title: Accessibility & Superstar Day | Elf Help Centre
description: Here you can find more information about accessibility at Lapland, including commonly asked questions.
---

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1. [Elf Help Centre](https://kb.laplanduk.co.uk/knowledge)
2. [Accessibility & Superstar Day](https://kb.laplanduk.co.uk/knowledge/accessibility-superstar-day)

# Accessibility & Superstar Day

 Here you can find more information about accessibility at Lapland, including commonly asked questions.

- [Can I upgrade or book Golden Experience for Superstar Day?](https://kb.laplanduk.co.uk/knowledge/can-i-upgrade-or-book-golden-experience-for-superstar-day-0)
- [What is your Personal Assistant (PA) Tickets Policy?](https://kb.laplanduk.co.uk/knowledge/what-is-your-personal-assistance-pa-tickets-policy)
- [How do I book a Personal Assistant (PA) concession ticket?](https://kb.laplanduk.co.uk/knowledge/how-do-i-book-a-personal-assistance-pa-concession-ticket)
- [Can I apply for more than one Personal Assistant concession ticket?](https://kb.laplanduk.co.uk/knowledge/can-i-apply-for-more-than-one-personal-assistant-concession-ticket)
- [When and how do I submit my Personal Assistant (PA) proof documents?](https://kb.laplanduk.co.uk/knowledge/knowledge/when-do-i-submit-my-pa-proof-documents)
- [I have submitted evidence to support my PA ticket, when will I hear back?](https://kb.laplanduk.co.uk/knowledge/i-have-submitted-evidence-to-support-my-pa-ticket-when-will-i-hear-back-)
- [Can I swap an adult ticket for a Personal Assistant ticket?](https://kb.laplanduk.co.uk/knowledge/knowledge/can-i-swap-an-adult-ticket-for-a-personal-assistant-ticket)
- [Do you have an accessibility page?](https://kb.laplanduk.co.uk/knowledge/what-can-you-tell-me-about-your-accessibility-page)
- [Is the experience wheelchair accessible?](https://kb.laplanduk.co.uk/knowledge/can-i-visit-lapland-with-a-wheelchair)
- [What date is Superstar Day?](https://kb.laplanduk.co.uk/knowledge/what-date-is-superstar-day)
- [Do you have tours that are quieter?](https://kb.laplanduk.co.uk/knowledge/do-you-have-tours-that-are-quieter)
- [Do you offer BSL interpreted performances?](https://kb.laplanduk.co.uk/knowledge/do-you-offer-sign-language-bsl)
- [Can I bring someone older than 16 years old on a child ticket?](https://kb.laplanduk.co.uk/knowledge/can-i-bring-an-adult-to-lapland-with-a-child-ticket)
- [Do you offer lanyards for hidden disabilities?](https://kb.laplanduk.co.uk/knowledge/do-you-offer-lanyards-for-hidden-disabilities)
- [Do you offer accessible parking spaces?](https://kb.laplanduk.co.uk/knowledge/knowledge/do-you-offer-accessible-parking)
- [Do you have accessible toilets?](https://kb.laplanduk.co.uk/knowledge/knowledge/do-you-have-accessible-toilets)
- [Can I bring my assistance dog to Lapland?](https://kb.laplanduk.co.uk/knowledge/can-i-bring-my-assistant-dog-to-lapland)

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- [Ticket Release/Ticket Questions](https://kb.laplanduk.co.uk/knowledge/ticket-release-ticket-questions)
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- [Invitations](https://kb.laplanduk.co.uk/knowledge/invitations)
- [Visit Information](https://kb.laplanduk.co.uk/knowledge/visit-information)
- [Accessibility & Superstar Day](https://kb.laplanduk.co.uk/knowledge/accessibility-superstar-day)
- [Golden Experience](https://kb.laplanduk.co.uk/knowledge/golden-experience)
- [Refunds and Cancellations](https://kb.laplanduk.co.uk/knowledge/refunds-and-cancellations)
- [General](https://kb.laplanduk.co.uk/knowledge/general)
- [The Elven World](https://kb.laplanduk.co.uk/knowledge/the-elven-world)
- [Lapland Store (Online)](https://kb.laplanduk.co.uk/knowledge/lapland-store-online#main-content)

    - [Honorary Elf Hats](https://kb.laplanduk.co.uk/knowledge/lapland-store-online#honorary-elf-hats)
    - [Tree of Treasures Collection](https://kb.laplanduk.co.uk/knowledge/lapland-store-online#tree-of-treasures-collection)
- [Lapland Store (Live Experience)](https://kb.laplanduk.co.uk/knowledge/lapland-store-live-experience#main-content)

    - [Photography](https://kb.laplanduk.co.uk/knowledge/lapland-store-live-experience#photography)

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