Can I cancel my booking and have a full refund? (has TicketPlan)
We're very sorry to hear that you might not be able to make your visit.
Once the 14-day cooling-off period has passed, our tickets become non-refundable and non-transferable.
If you opted for TicketPlan Cancellation Protection when you booked your tickets, you may be able to apply for a refund by filling out an application form through the following link:
Please keep in mind that the refund process is handled by TicketPlan, which is an external company. They have their own terms and conditions regarding refunds and cancellations and you should review these on their website before you submit your claim.
Please rest assured that while we are not directly involved in this process, you are always welcome to reach out using the Contact Form available on our website if you have any questions or concerns.