---
title: How do I contact you regarding my US Online Store order?
description: Please use our Contact Form here
---

[Skip to content](https://kb.laplanduk.co.uk/knowledge/how-do-i-contact-you-regarding-my-us-online-store-order#main-content)

[CONTACT US](https://kb.laplanduk.co.uk/knowledge/kb-tickets/new?hsLang=en)

[![BELIEVE-LOGO-Faux-Gold-SCREEN-reduced-safety](https://kb.laplanduk.co.uk/hs-fs/hubfs/BELIEVE-LOGO-Faux-Gold-SCREEN-reduced-safety.png?width=300&height=155&name=BELIEVE-LOGO-Faux-Gold-SCREEN-reduced-safety.png)](https://portal.laplanduk.co.uk/)

Open main navigation

Close main navigation

- [CONTACT US](https://kb.laplanduk.co.uk/knowledge/kb-tickets/new)
- [Back To Website](https://portal.laplanduk.co.uk/)

[Back To Website](https://portal.laplanduk.co.uk/)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Elf Help Centre](https://kb.laplanduk.co.uk/knowledge?hsLang=en)
2. [Lapland US Online Store](https://kb.laplanduk.co.uk/knowledge/lapland-us-online-store?hsLang=en)

# How do I contact you regarding my US Online Store order?

Please use our [Contact Form here](https://kb.laplanduk.co.uk/knowledge/kb-tickets/new?hsLang=en) to contact us regarding your Lapland US Online Store order.

Please ensure you contact us with the email address associated with your order, provide us with your order reference number and details of your enquiry.

- [Ticket Release/Ticket Questions](https://kb.laplanduk.co.uk/knowledge/ticket-release-ticket-questions?hsLang=en)
- [MyLapland](https://kb.laplanduk.co.uk/knowledge/mylapland?hsLang=en)
- [Invitations](https://kb.laplanduk.co.uk/knowledge/invitations?hsLang=en)
- [Visit Information](https://kb.laplanduk.co.uk/knowledge/visit-information?hsLang=en)
- [Accessibility & Superstar Day](https://kb.laplanduk.co.uk/knowledge/accessibility-superstar-day?hsLang=en)
- [Golden Experience](https://kb.laplanduk.co.uk/knowledge/golden-experience?hsLang=en)
- [Refunds and Cancellations](https://kb.laplanduk.co.uk/knowledge/refunds-and-cancellations?hsLang=en)
- [General](https://kb.laplanduk.co.uk/knowledge/general?hsLang=en)
- [The Elven World](https://kb.laplanduk.co.uk/knowledge/the-elven-world?hsLang=en)
- [Lapland Store (Online)](https://kb.laplanduk.co.uk/knowledge/lapland-store-online?hsLang=en#main-content)

    - [Honorary Elf Hats](https://kb.laplanduk.co.uk/knowledge/lapland-store-online?hsLang=en#honorary-elf-hats)
    - [Tree of Treasures Collection](https://kb.laplanduk.co.uk/knowledge/lapland-store-online?hsLang=en#tree-of-treasures-collection)
    - [The Advent of Belief](https://kb.laplanduk.co.uk/knowledge/lapland-store-online?hsLang=en#the-advent-of-belief)
- [Lapland Store (Live Experience)](https://kb.laplanduk.co.uk/knowledge/lapland-store-live-experience?hsLang=en#main-content)

    - [Photography](https://kb.laplanduk.co.uk/knowledge/lapland-store-live-experience?hsLang=en#photography)
- [Lapland US Online Store](https://kb.laplanduk.co.uk/knowledge/lapland-us-online-store?hsLang=en)

[![Chill listening crop-3](https://kb.laplanduk.co.uk/hs-fs/hubfs/Lapland%20Logo%20copy-1.png?width=200&height=67&name=Lapland%20Logo%20copy-1.png "Chill listening crop-3")](https://portal.laplanduk.co.uk/)

Copyright © 2026, LaplandUK