I ordered an additional box that I don't need - Can I have a refund?

You are welcome to request a cancellation and refund of your additional box within 14 days of your purchase, providing that the box hasn't already been posted to you. 

To do this, please get in touch with our Guest Relations Team by using the Contact Form available on our website. 

If you purchased your additional box more than 14 days ago, or if it already has been posted to you, we are sadly not able to offer you a refund.