When and how do I submit my Personal Assistant (PA) proof documents?
If you have selected a Personal Assistant ticket while booking, you will need to provide evidence to prove your eligibility for our concession ticket program.
You do not need to provide your PA concession ticket evidence at the time of booking.
You will need to submit your PA evidence via the form in your booking confirmation email, which you will receive when you book your tickets.
Please note, failure to provide evidence prior to your visit, will result in the PA concession ticket being removed from the booking.
Please see our PA Policy to see what forms of evidence are eligible.
All supporting documentation must show the name of the access customer you are requesting the PA ticket for.
If you have any further questions please see our Accessibility Webpage and PA Policy.
If you have any questions, please contact us via our Contact Form.