Can I bring my Assistant Dog to Lapland?
You are welcome to bring your assistance dog to Lapland! If you are planning on bringing a guide dog, please let us know beforehand so we can update your booking accordingly.
We are unable to accommodate assistance dogs in training, and therefore ask that the relevant training certificates be provided before your visit.
We kindly ask that all guests remain in control of their assistance dog, keeping them on a lead or in a harness at all times.
Please note that Lapland Team Members are not able to look after your assistance dog during the Experience.
We do not sell food for guide dogs, so please ensure you bring food and a bowl for your assistance animal to drink regularly throughout the day.
Due to the nature of the activity, assistance dogs are not permitted on Father Christmas’ Frozen Pond. If you wish to go ice skating, they must be left with a member of your booking party.
Please also note that there will be real reindeer at the top of the Elven Trail.
LaplandUK is committed to being fully inclusive and transparent about access for our guests with additional needs.
For more information about Accessibility at Lapland, follow the link below!
You'll find our detailed Accessibility guide, as well as our frequently asked questions.
If you still have any questions or concerns after reading our guides and FAQs, please contact us at accessibility@laplanduk.co.uk, and we will do our very best to assist you further.