I am having difficulty locating my digital photo package, how can I retrieve these?

Please find the photography website here, to try and access your digital photography package and follow the instructions there.

If you are encountering difficulty with locating your photos after trying the above link, please contact our Photography team via the email at the bottom of your photography receipt (laplanduk@eventsphototeam.com).

Alternatively, you can use our Contact Form using the lead booker email, and provide us with the below details for us to assist with your enquiry:

• Your Booking Reference.

• Receipt of any purchased photography products.

• Provide us with a description of any identifiers to assist with looking for your photos. For example: "Bright red jumper with a white snowflake, worn by Small Folk."

• Provide us with a timestamp of when you reached certain photo opportunity points during your visit, i.e. Father Christmas' Cabin.

Once received, we will be happy to assist you further.