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What happens if we are running late?

Should you arrive late for your visit, we will assist you in joining your booked tour at the point it has reached. This means you may miss some earlier parts of the experience.

Due to the high demand for tickets and the need for each family to have their own seating, we are unfortunately unable to accommodate joining a later tour if you arrive late.

But please don’t worry — our wonderful Check-in Team will take care of you upon arrival.