What should I do if I’ve already placed my Honorary Elf Hat order without a booking reference?
The promotional codes are one-use only and cannot be applied retrospectively.
Therefore, if you have already purchased your Honorary Elf Hats, unfortunately, we are not able to assist in adding the promotional offer on retrospectively.
If you've ordered Elf Hats but have a Golden Experience booking, please contact us as soon as possible using the lead booker's email and quote your order reference number. As Elf Hats are included in your booking, we'll be happy to assist further.